Shipping Information
Same-Day Shipping
Do you need supplies quickly? Cone Instruments can help. All of our in-stock items ship the next business day.
Shipping Terms and Options
Cone Instruments' shipping terms are FOB destination prepaid and added to the invoice.
When choosing standard delivery shipping within the Continental United States, you can expect your order in just 3-5 business days.
Cone Instruments' preferred carrier is FedEx. If you would prefer to use UPS, please choose the correct service at the time of order and note your preference in the order comment field on the final checkout page.
Priority shipping option is available but does not include weekend delivery.
Using Your Freight Account
Cone Instruments offers you the option to use your facility's freight account. Please select Bill My Freight Account during checkout and enter your freight account number and carrier in the provided fields. Additional charges may apply. Shipping terms are FOB Origin when using your own freight account.
Priority shipping option is available but does not include weekend delivery. When choosing to ship via your freight account, Ground Service will be used unless otherwise noted in order comment field on the final checkout page.
LTL and Freight Delivery
If your item weighs more than 150lbs, then truck transportation is more economical than using parcel service. Common carriers transport your item on a truck, shared with other small shipment. By sharing space with others, it reduces transportation costs. However, if your shipment weighs more than 8,000lbs, an entire truck may be required (called a Truckload). The standard procedure for common carriers is having the driver back up to a dock, having the truck loaded by the consignor (shipper), having the cargo driven to the receiving destination, and having the unloading performed by the consignee (receiver). Any service that is outside of the "standard procedure" may result additional charges.
White Glove Delivery Option
White Glove Delivery is also available for an extra charge. This includes services such as unboxing and setup of your item. Please call Customer Care at 1-800-321-6964 for more information and a price quote.
Proof of Delivery
To obtain proof of delivery, contact Customer Care at 1-800-321-6964 or [email protected].
If you have any additional questions, our Customer Care Team is available to answer your questions at 1-800-321-6964 or [email protected].